At 4/13/2026 12:30 PM PT, Engineering became aware of an issue with job processing to our service affecting customers submitting Access Requests. Our team is actively investigating this issue and working on a fix to address the issues. We will provide another update within the next 30 min, or sooner if additional information becomes available.
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A fix has been implemented and we are monitoring the results.
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When clicking on the recalculate button the calculator icon spins indefinitely, and the "Calculated at" timestamp doesn't update. This is a visual bug, all calculations are still being performed as expected. The workaround is refreshing the page. We've classified this issue as a severity 4, and will update at the most every 5 business days.
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When clicking on the recalculate button the calculator icon spins indefinitely, and the "Calculated at" timestamp doesn't update. This is a visual bug, all calculations are still being performed as expected. The workaround is refreshing the page. We've classified this issue as a severity 4, and will update at the most every 5 business days.
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We are aware of and investigating an issue causing the ZoomInfo Chrome Extension to appear blank for some users. Please know our Engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.
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The issue has been identified and our engineering team is actively working through final validation. Additional updates will be shared as more information becomes available.
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We are providing an update on the ongoing service disruptions affecting the AWS Middle East (Bahrain) Region (ME-SOUTH-1). We continue to make progress on recovery efforts across multiple workstreams. With the immediate phase of this event now better understood, we are moving to a more targeted communication model. Going forward, updates will be delivered directly to affected customers through the AWS Personal Health Dashboard. Customers who require assistance with this event are encouraged to contact AWS Support through the AWS Management Console or the AWS Support Center. We continue to strongly recommend that customers with workloads running in the Middle East take action now to migrate those workloads to alternate AWS Regions. Customers should enact their disaster recovery plans, recover from remote backups stored in other Regions, and update their applications to direct traffic away from the affected Regions. For customers requiring guidance on alternate regions, we recommend considering AWS Regions in the United States, Europe, or Asia Pacific, as appropriate for your latency and data residency requirements.
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Monitors
Some users are seeing Canvas Under Heavy Load error when accessing Canvas.
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